Policy / Pilot Contractor Agreement

Pilot Contractor Agreement

Effective 7 June 2026

§01

The arrangement

This agreement is between you (the “Pilot”) and DroneAssess (ABN 57 698 846 212)(“DroneAssess”, “we”, “us”) and applies whenever you accept and complete work through our platform.

You are an independent contractor, not an employee. You decide which jobs to accept, when to work, and how to deliver the capture (subject to the platform's published capture standards). You provide your own drone equipment, your own insurance, and submit your own invoices. Nothing in this agreement is intended to create an employer-employee, agency, joint-venture, or partnership relationship.

§02

Eligibility

To work through the platform you must:

  • Hold a valid Australian Business Number (ABN) registered to you (or to a business entity you control).
  • Hold the CASA authorisation appropriate to how you fly — either operate sub-2kg drones in the excluded category (with an Aviation Reference Number and the required CASA notification), or hold a current Remote Pilot Licence (RePL) and operate under a valid Remote Operator's Certificate (ReOC) for anything beyond the excluded category.
  • Register every drone you fly for this work with CASA (required for all commercial drone use, regardless of weight) and hold a current CASA operator accreditation for excluded-category operations.
  • Maintain a personal public liability insurance policy of at least AUD 5,000,000 covering commercial drone operations.
  • Be 18 or over, have the right to work in Australia, and have a bank account in your business's name to receive payouts.

We may ask for evidence of any of the above at any time and may suspend or terminate your access if you can't provide it within a reasonable time.

§03

How work is offered + accepted

Available jobs appear on the platform. You can browse, self-select, and claim any job you're willing and able to perform. You may also decline a job, unclaim it before starting work, or hand it back for reasonable cause — see section 6.

Claiming a job creates a per-job engagement on the terms of this agreement. We don't guarantee any minimum volume of work, and you're free to accept work from anyone else (including our competitors) at the same time.

§04

Performing the work

Capture standards

You agree to follow the platform's published capture protocol (currently the “Pilot Capture Protocol” — establishing shot, detail shots, optional photogrammetry). Reasonable updates to the protocol take effect on publication and notification.

Safety + regulation

You're responsible for operating in compliance with Civil Aviation Safety Regulations 1998 Part 101 (or its current successor), CASA airspace and operational limitations, local council rules, and any relevant landowner permissions. You make the final go/no-go call on every flight.

Site arrival

You agree to check in at the site through the app when you arrive, observe any lawful safety-related instructions from the site contact included on the job, and act professionally at all times.

Photo delivery

You agree to upload the photos to the platform as soon as reasonably practicable, and in any case within 24 hours of capture, retaining the original EXIF metadata embedded in each image. Uploads from outside the platform (email attachments, file-share links) are not accepted.

§05

Fees + invoicing

Pay for each job is shown on the job before you claim it. How and when you're paid — the pay cycle and invoicing method — is something we'll confirm with you during onboarding; this agreement doesn't fix those yet.

  • Per-job pay— payable after you deliver the capture and we accept it (we may decline payment for captures that don't meet the published protocol; we'll tell you why).
  • GST— if you're registered for GST, your rate includes GST and we'll show the GST component on any invoice or RCTI. If you're not GST-registered, the rate is the same and no GST applies.
§06

Unable to complete a job

If a job can't be safely or lawfully completed once you're on site, leave it and let us know as soon as you can — email pilots@droneassess.com.au with the job reference and the reason — and we'll coordinate a reschedule with the customer. We'll deal with any attendance costs case by case.

If you can't make the agreed time before arrival, please unclaim the job through the app as early as possible so we can redirect it. Repeated last-minute unclaims may affect your tier or access.

§07

Your equipment, your insurance

You supply your own drone, batteries, controllers, and any accessories. You maintain them at your cost. We're not liable for damage to, or loss of, your equipment in the course of your work.

You must hold the public liability insurance described in section 2 throughout the period this agreement is in force. You agree to provide a current certificate of currency to us on request and to notify us within 14 days if your cover lapses or is cancelled.

We don't carry insurance on your behalf and don't assume the duties of an air-operator-certificate holder. You're the pilot in command.

§08

Intellectual property

The photos and captures you produce through the platform are assigned to DroneAssesson upload, together with all intellectual property rights in them. We license back to you the right to retain copies for your own records and to use de-identified imagery (with property addresses and metadata removed) in your own marketing portfolio, provided that use doesn't identify the property, the customer, or any individual.

You agree that the platform, its capture protocols, and any materials we provide remain our property. You won't copy or distribute them other than as the agreement requires.

§09

Confidentiality

Customer details, site contacts, claim references, and property addresses you see through the platform are confidential. Don't share them outside the platform, use them for any purpose other than completing the job, or contact the customer or site contact except as the job requires.

This obligation continues after the agreement ends.

§10

Conduct

You agree to behave professionally at every site:

  • Identify yourself when meeting the site contact and explain what you'll be doing.
  • Operate the drone safely, with consideration for occupants, neighbours, pets, and surrounding property.
  • Don't enter the property beyond what's necessary to perform the inspection, and don't photograph people or interiors except incidentally and unavoidably.
  • Don't solicit direct work from the property owner or customer outside the platform.
  • Observe any lawful safety-related instruction from the site contact while you're on their property.
§11

Suspension + termination

Either party can end this agreement on 14 days' written notice. We can suspend your access immediately if we have a reasonable belief you've breached this agreement, the law, or CASA rules, or if a customer has raised a serious safety or conduct complaint about you.

On termination: any in-flight jobs you've claimed revert to the platform, outstanding pay for completed work is paid out under section 5, and the obligations in sections 8 (IP) and 9 (Confidentiality) continue.

§12

Liability + indemnity

You indemnify DroneAssess against any loss or claim arising from:

  • Your breach of CASA rules, the Privacy Act, or any other law in performing a job.
  • Damage to property or injury to a person caused by your operation.
  • Any third-party claim arising from your conduct on site or your use of customer information.

DroneAssess's aggregate liability to you under this agreement is limited to the pay we owe you for the jobs giving rise to the claim, or AUD 1,000, whichever is greater.

§13

Governing law + disputes

This agreement is governed by the laws of Queensland, Australia. You and we submit to the non-exclusive jurisdiction of the courts of Queensland. Disputes go first through good-faith discussion, then mediation under the rules of the Resolution Institute (or equivalent), as described in the platform Terms of Service.

§14

Changes

We may update this agreement as the platform evolves. The effective date at the top changes when we do. For material changes — pay rates, capture protocol, liability mechanics, or anything that materially expands your obligations — we'll notify you by email at least 14 days before the new version takes effect. If you don't want to accept the new version, you can terminate under section 11.

§15

Contact